PRIVACY POLICY re/max preferred group

cOLLECTING INFORMATION

When you visit our consumer applications, including this website, we may collect information about you that you share with us by using our consumer applications. This identification information typically includes your name, email address, and telephone number. You are not required to provide this information in order to use our website. However, if you would like us to share with you any additional, non-public information about properties listed for sale or lease that would otherwise not be available to you, you must register on our site by providing this identification information. You can search for the name(s) of the network member(s) brokerage serving the market area(s) you are interested in by going here.

By supplying your name, email address, and telephone number, you create a non-binding, default “buyer agency” relationship (a lawful consumer-broker relationship) with RE/MAX Preferred Group that permits us to provide you with non-public information about real properties for sale or lease for your personal, non-commercial use. If you wish, you may set up searches and email alerts to notify you when new or updated property listings matching the criteria you specify become available.

Cookies: As is a common practice on many consumer websites, we collect data involving your usage through “cookies” (i.e., small text files placed on your computer by consumer applications), web server logs, and other web tools. This technology allows us to customize your online experience as well as track your use of our system so that we can improve your experience. The tracking data we collect may include, but is not limited to, the date, time, and location of your visit, the time you spend, the web pages you view, the other consumer applications you visit, your search queries, and basic information about your computers, such as your Internet Protocol (“IP”) address, your domain name, your browser type, and the name of your internet service provider. By continuing to browse our site, you agree to our use of cookies.

Most web browsers automatically accept cookies, but will also provide controls that allow you to block or delete them. Instructions for blocking or deleting cookies are generally available in your browser’s privacy or help documentation. If you choose to delete cookies, some settings and preferences controlled by those cookies, including advertising preferences, will be deleted and may need to be recreated. You may deactivate cookies if you do not want your browsing to be tracked, but doing so may hinder your online experience on our site.

Pixels: We may also place pixels, which are used to collect information, and the information will be shared with our advertising agencies to provide you with targeted advertisements.

Third-party sites: When visiting our consumer-facing applications, you may be directed, through hyperlinks, to other consumer applications that are beyond our control. Furthermore, when you visit our consumer applications, other companies, such as third-party advertisers and sponsors, may gather information about you. This Privacy Policy does not cover the collection of information by those other companies and consumer applications. Although we encourage third parties to provide their own privacy policies, we are not responsible for their activities, such as how they handle the information they collect online.

Processing location: We process your personal information in the United States. Please see the paragraph International Users below for more information for users located outside of the United States.

USING INFORMATION COLLECTED

We primarily use the identification information you voluntarily share to customize your online experience and do what you have asked of us. We also use your identification information to tell you about our products and services. Still, you may instruct us not to send communications to you by following the below procedure under “Contacting Us.” On occasion, we use your identification information to validate your identity. As for usage tracking data, we primarily use that information to operate and improve our consumer applications and to further our marketing efforts. As a general rule, we do not share your information with unaffiliated third parties. We do, however, share your information with our own personnel and our service providers to the extent necessary to fulfill your requests. We do not share your information with unaffiliated third parties for direct marketing purposes. We reserve the right to disclose your information under limited circumstances, such as cooperating with law enforcement or judicial authorities as required by law or legal process, protecting our own legal rights, or protecting the public good.

Please note that we will retain the information we collect from you for as long as needed to provide the services you request and to comply with our legal obligations, resolve disputes and enforce our agreements.

Whenever you are online or on our applications, you risk that the information you give out will fall into the wrong hands. Although we implement and maintain commercially reasonable security procedures and practices to safeguard your privacy, we cannot guarantee the security of any information you provide to us. We accept no responsibility or liability for the activities of third parties. By using our consumer applications and applications, you agree to our terms of use.

YOUR RIGHTS REGARDING YOUR PERSONAL INFORMATION

If you would like to review the information about you that we have collected through our consumer applications, or to change that information, you can make that request by following the procedure indicated below under “Contacting Us.” We may require that you verify your identity before we process your request.

EU Residents: If you are a resident of the European Union, you have the following rights under the EU’s General Data Protection Regulation. Any requests you make may take up to 30 days to process. Please be sure to provide your identifying information when making the request.

  • Access: You may request to access your personal information and obtain a copy of the personal information which is being processed by RE/Max Preferred Group. Such requests will be made by contacting us.
  • Correction or update: You may ask us to change, update or complete any missing data we process about you, by contacting us with the relevant updates.
  • Erasure: We only process your personal information with your consent. You may withdraw your consent to our processing of your personal information at any time. Unless we believe we have a legitimate interest for continuing the processing of your personal information (e.g. to comply with our legal obligations, resolve disputes, enforce our agreements, etc.) and the personal information is no longer necessary in relation to the purpose for which it was originally collected, we will erase your data.
  • Portability: You have the right to receive a copy of your personal information in a structured, machine-readable format.